CLAIMS
Safe Harbour’s claims will be administered by ASI. ASI has been successfully managing claims since 1998. ASI recognizes that superior customer service begins with fast and efficient claims handling. ASIU is committed to paying what is owed as quickly as possible.

CLAIMS PROCESS
Attitude, Speed & Innovation in all that we do. ASIU recognizes that superior customer service begins with fast and efficient claims handling. We work with you throughout the entire claims process – servicing to settle your claim needs. That's why we act quickly to process and validate each claim. We are committed to paying the claim as quickly as possible. What separates ASIU from the rest are:

• Convenience. We offer a 24 hour toll-free Emergency Claims Service.
• Availability. Think about what's important to you. ASIU provides a phone staff of Claims Representatives and the strength of many local agents. We are available when you need us most and Meeting our Customer's Expectations! 
• Service. Superior customer service that understands your needs and provides you with knowledgeable representatives trained to answer your coverage questions while responding quickly and effectively.
 
 

• Knowledge. We have over 20 average years of experience in the property claim handling arena, including inside processing, investigative, litigation Mgt., fraud and estimating; giving us a strategic advantage in conflict resolution.
• Commitment. We want you to have the insurance protection that’s right for you. ASIU is a company with a strong reputation with high standards and the financial stability to back it. Paying what is owed as quickly as possible as mandated by your policy.
• Network. Not only does ASIU have their own Claims Department and knowledgeable Field Unit, but we have a network of Independent Adjusters and service providers.
• Vendors. We work directly with licensed vendors to ensure expediency in claim resolution during our customers’ time of need. Our innovation and proactive approach will separate us from our competitors during periods of high demand by encompassing the following unique process:

1. We have built relationships with select qualified vendors to ensure strong and lasting commitments with our commercial customers.
2. These vendors will establish relationships ahead of time with the owners, officers and maintenance personnel of our commercialaccounts.
3. Loss training and education are taught by ASIU employees and select vendors on how to handle claims, with emphasis on fire and water damage which will be imperative in controlling severity dollars.
4. Being proactive, we record the information necessary to allow us faster response time and speed in beginning the mitigation process.
We gather personal information, contact personnel, contact numbers, etc. to ensure responsiveness.
5. Our customers receive an emergency preparedness guide to ensure they are ready before the loss occurs.
6. We gather resident profiles on all buildings to allow us faster access to their units when needed.
7. Throughout the year these vendors will help and assist with regular claim needs to ensure a vibrant relationship, understanding of the requirements and ongoing training.

• Vendors
• Claims Login
• Employment Login 

 
805 Executive Center Dr. W., Suite 300 • St. Petersburg, Florida 33702 • Direct (727) 456-2690 • (800) 591-0535 • Fax (888) 213-7818