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A closer look at five insurers taking a big chunk of Citizens Property Insurance policies

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October 5  |  Citizens, News  |   dbacher

You’re among tens of thousands of Citizens Property Insurance customers getting notice in the mail this week that one of five private insurers wants to assume your homeowners policy.

Clicking on the website of one of the “takeout” companies to get details, you’re greeted with: “It’s good news for you!”

Is it?

Policyholders have reason to tread carefully.

Florida Insurance Commissioner Kevin McCarty’s office maintains takeout companies “have all met or exceeded Florida’s rigorous statutory requirements to attain a license . . . to sell property insurance in the state.” Moreover, the five insurers approved to take up to 210,000 Citizens policies all have “A” ratings with ratings agency Demotech.

That’s the upside. Here’s the concern:

• The companies are all less than eight years old and have not been battle-tested by carrying tens of thousands of policies through a catastrophic hurricane season.

• Demotech ratings have faced accusations of being inflated. One Florida takeout insurer, Magnolia Insurance, was carrying an A rating from Demotech shortly before it was ordered into receivership in 2010.

• None of the insurers is rated by the prime ratings agency, A.M. Best. Insurers have to seek a rating from A.M. Best and in the past many Florida property insurers have avoided it for fear of a poor rating.

• Another rating agency, Weiss Ratings of Jupiter, gives four of the five companies a D rating, questioning if they could handle a large hurricane. The fifth, Southern Fidelity Property & Casualty, is too new to be rated.

Gavin Magor, senior financial analyst with Weiss, cited issues with each of the five insurers: Homeowners Choice has grown too fast and, despite rising capital, may have trouble dealing with a major event, he said; American Integrity has been profitable, but its assets have not been growing in tandem with its business; Florida Peninsula had a first-quarter loss; Southern Oak has insufficient reserves and poor overall stability; Southern Fidelity P&C is too new to be rated but it’s tethered to Southern Fidelity Insurance, a C-rated company.

Bob Ritchie. president and CEO of American Integrity, said most Florida insurers opt not to seek an A.M. Best rating because the agency wants carriers to buy reinsurance coverage to handle a one in 250-year catastrophe.

“We buy for a one-in-100 year event,” he said. “That’s all the market will bear. For one in 250, the price would almost double.”

Ritchie dismissed financial concerns, saying his company has grown very carefully.

Private insurers help balance out risk with the other policies that they’re already writing. Still, Citizens — and its former policyholders — have gotten burned by takeout programs in the past.

The granddaddy of onetime Citizens’ takeout companies, Poe Financial Group, was swamped with hurricane payouts and fell into Chapter 11 bankruptcy reorganization in August 2006 after storms caused more damage than it could cover. To pay for Poe, the state assessed everyone in Florida who buys homeowner or auto insurance. Lightning struck again with Magnolia Insurance, which was the biggest participant in a Citizens takeout program in 2009, the year before it went out of business. Another takeout firm, HomeWise Insurance Co., failed in 2011 and its policies were assumed by Tampa-based Homeowners Choice, which is the single-biggest takeout company participating in this round. Scott Wallace, the past president of Citizens Property Insurance, is now president of Homeowners Choice.

Homeowners Choice CEO Paresh Patel said 73,000 letters went out beginning Monday. His 5-year-old company has already grown to 110,000 policies and more than 120 employees. Patel rejected talk his company was growing too fast.

Consumer advocates and Citizens officials both say homeowners who receive a takeout proposal should do their homework and talk to their insurance agent. It’s up to policyholders to opt out within 30 days or they are automatically shifted into the private companies.

Sean Shaw, founder of Policyholders of Florida, suggests home­owners investigate how long an insurer takes to pay claims, how long it has been around and who runs it. Some, he said, may opt to stay with Citizens as a safer bet regardless of cost.

Takeout companies are supposed to offer coverage that is similar to Citizens, but they do not have to offer it at a similar price. It can be difficult to know what the new premium will be at the time of the takeout, but industry experts say homeowners who agree to the takeout should brace for higher prices.

Unlike Citizens, the private companies do not have to limit annual rate hikes to 10 percent. Despite a seven-year hurricane-free streak, private insurers have sought aggressive rate increases this year, sometimes hiking costs twice as fast as Citizens.

“Chances are that the premiums are going to go up,” said John Page, an agent with Rick Gibbs PA Insurance Agency. “But if they opt out and stay with Citizens, they’re going to get hit with a rate increase anyway.”

Page encourages homeowners to consider the takeout even if it means a price hike, due to the aggressive austerity culture at Citizens and the threat of “hurricane taxes.”

The letters landing in the mailboxes of homeowners this week highlight the same threat, reminding homeowners, in bold type, that: “If you are considering electing to remain covered by Citizens, you will continue to be subject to special Citizens policyholder surcharges as high as 45 percent.”

The letter does not mention that Citizens currently has the largest cushion of its 10-year history, a $15.5 billion portfolio backed up by billions more in secondary insurance.

With Citizens raking in hundreds of millions of dollars in premiums each month, experts say it would take a catastrophic storm season—worse than anything Florida has seen in a century — for homeowners to see a 45 percent “hurricane tax.” While Citizens’ coverage cutbacks and unpopular home inspections have made some customers eager to leave the company, some home­owners say they plan to reject a takeout proposal.

“I don’t know that I’m going to want to go to a takeout company if it’s going to be more expensive,” said Allan Schwartz of New Port Richey. “I just don’t know whether they think taxpayers around here are cash cows.”

Patel said it’s better to distribute risk among smaller private insurers than have a humongous Citizens Property hit with a horrible hurricane season that triggers huge assessments for all.

“Citizens has been playing Russian roulette for six years in a row,” he said. “Just because you’ve won playing Russian roulette doesn’t make it a sound business strategy.”

Office Announces Decision on Citizens Property Insurance Corporation’s Rate Filings for Homeowners’’and Dwelling Fire Insurance

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October 4  |  Citizens, News  |   dbacher

TALLAHASSEE, Fla. – The Florida Office of Insurance Regulation (Office) issued anOrder establishing homeowners’ and dwelling fire rates yesterday for Citizens Property Insurance Corporation (Citizens).  The effective dates for the new rates on both the homeowners’ and dwelling fire policies are January 1, 2013 for new and renewal multi-peril business, and February 1, 2013 for new and renewal wind-only business.
The overall rate changes established by the Office are: 

  (Incl. Sinkhole and FHCF Cash Buildup Factor Changes)      
Account Original Rate Requested Rate Established   Original Rate Requested Rate Established
HOMEOWNERS
#12-13991
(Coastal Account aka High Risk Account)
#12-13992
(Multi-Peril Personal Lines Account)
11.8% increase 10.8% increase Sinkhole Portion 29.6%
increase
(HO-3 Owners only)
21.4% increase
(HO-3 Owners only)
DWELLING FIRE
#12-14190

(Wind Only – Coastal Account)
#12-14191
(Multi-Peril Personal Lines Account)
12.0% increase 8.8% increase Sinkhole Portion 43.7% increase 44.8% increase

“I would like to express my gratitude to all those who provided input for the Citizens rate filing, especially as we considered the impact of proposed substantial rate increases for specific areas within the state. The final rates indicate a more reasonable approach toward moving a significant portion of Florida’s demographic to actuarially-supported rates. Our primary goal is to ensure Citizens policyholders are treated fairly and retain an opportunity to return back to a robust private insurance market as the Florida Legislature intended,” stated Florida Insurance Commissioner Kevin McCarty.
The rates established by this order reflect a cost-savings of 54.7 percent in sinkhole rates as a result of Senate Bill 408 and an independent study commissioned by Citizens.
The Office reached its decision following a 45-day deliberative process, including a public hearing conducted on September 20, 2012 in Miami, Florida. This hearing allowed Citizens to present additional information, and featured feedback from the Office of the Insurance Consumer Advocate, legislative representatives, Citizens’ policyholders, and the public. 
Tentatively, decisions on the remaining filings by Citizens will be rendered according to the schedule below:
October 8, 2012:
Mobile Home Multi-Peril (#12-14394 & #12-14395)
Mobile Home Physical Damage (#12-14400 & #12-14401)

October 19, 2012:
Commercial Lines Account (#12-14702, #12-14703, #12-14707)
Commercial Lines – wind only (#12-15425, #12-15426, and #12-15611)  

Any of the filings submitted to the Office by Citizens can be accessed via the I-file database using the following search criteria: enter the file log number or “Citizens” in the company name field. When the selection appears, scroll to the bottom of the results page for the most recent filing information.
For more information about the Citizens public rate hearing and filings, visit theCitizens Property Insurance Rate Filing page on the Office’s website.

Karen Clark & Co. Introduces RiskInsight® Platform for Cat Risk Managment

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October 3  |  News  |   dbacher

Boston-based Karen Clark & Company (KCC), independent experts in catastrophe risk, catastrophe models and catastrophe risk management, announced the release of the RiskInsight® open, global platform for catastrophe risk management.

The bulletin described RiskInsight has featuring “an open architecture that enables insurance and reinsurance companies to efficiently utilize the knowledge of multiple internal and external experts in building their proprietary views of risk. All components of the platform, including event intensity footprints and damage functions, are transparent to the user.”

CEO Karen Clark explained: “Building a proprietary view of risk has become more important than ever after recent model updates and surprise events. Companies want a more open platform that enables them to utilize the scientific and engineering expertise of many organizations conducting state-of-the-art research around the world. RiskInsight delivers that platform and enables the most sophisticated companies to efficiently integrate these valuable views into their day-to-day decision making.”

The bulletin noted that “RiskInsight’s built-in mapping and graphing capabilities enable companies to easily analyze their global exposures and risk concentrations. Along with built-in tools for exposure analytics, RiskInsight handles different types of event footprints and can superimpose these footprints on detailed policy and location level exposure data. Insured losses are estimated using damage functions by construction and occupancy and applying secondary uncertainty through a loss calculator that handles all types of policy conditions.”

Nicolas Papadopoulo, President and CEO, of Arch Reinsurance Ltd, commented: “We are heavy model users, but we value alternative approaches and tools that help us come to our own conclusions about our loss potential. RiskInsight provides some unique perspectives and information that complement and enhance our internal pricing and management analytics.”

RiskInsight incorporates default 100, 250 and 500-year wind footprints for US hurricanes along with damage functions by construction, occupancy, year built, and region. These footprints and damage functions are developed using the same data and information underlying the catastrophe models, but they are fully transparent and stable from year to year. They provide intuitive and consistent benchmarks for monitoring changes over time and can be readily peer reviewed by outside experts.

Glen Daraskevich, KCC Senior Vice President, pointed out that “RiskInsight is not a competitor to or a replacement for the catastrophe models. On the contrary, RiskInsight helps companies test the model results and choose the output that is most credible for their unique books of business—a best practice we use heavily in our consulting engagements.”

The bulletin said the “built-in tools complement what companies get from the models and provide new perspectives and capabilities. The information provided by RiskInsight is often more intuitive and actionable by senior executives and boards of directors than PMLs (Probable Maximum Losses) generated by the models.”

Locke Burt, President, Security First Insurance Company, noted: “While we highly value the catastrophe model output, we have long wanted a tool that enables us to monitor our exposures with a comprehensive and consistent set of hurricane scenarios. RiskInsight provides unique visibility into the relationship between our portfolio and loss potential and an efficient platform for evaluating alternative strategies and growth opportunities.”

RiskInsight comes with an industry database of detailed property exposures that is used to estimate company market shares of losses as well as exposures at high geographical resolution. Sophisticated users can create their own analytics from the built-in tools and databases. For example, default damage functions can be customized to specialized books of business, and companies can utilize their own claims data more directly than with other tools.

“Newer technologies allow our clients to gain competitive advantage by empowering them to see clearly the data and key drivers of risk and to more quickly act upon that knowledge,” Clark added. “We are very pleased to have the input and support of innovative industry leaders in designing and delivering the next generation of catastrophe risk management tools.”

Nearly half of appealing owners get relief from Citizens

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October 2  |  Citizens, News  |   dbacher

Almost half of the Florida homeowners who contested discounts revoked by Citizens Property Insurance Corp. succeeded in having some or all of them restored.

But it wasn’t easy: The great majority — 86 percent — had to submit more proof that they deserved the wind mitigation discounts from the state insurer of last resort.

It requires persistence, patience and proof, said homeowners like Jim Walsh of Deerfield Beach.

“You just have to watch ‘em,” said Walsh, who appealed the loss of discounts involving his roof and side doors. “Some people will fight, but some don’t understand it. Not everyone is knowledgeable enough or mean enough to fight back.”

The tough process may have persuaded many from even trying. Less than 4 percent of 152,601 owners who had home reinspections completed before March 31 appeal.

Of the 5,638 policyholders who asked for re-consideration — 46 percent prevailed in getting at least some of their discounts back, according to Citizens. Most of those 2,611 policyholders will get only partial credit for the discounts yanked away, according to data from the insurer.

Citizens could not supply a breakdown of where the appeals were coming from, but more than four out of 10 Citizens policies are in Broward, Palm Beach and Miami-Dade counties. Citizens has 1.47 million policies in Florida.

Citizens’ reinspection program, announced in 2010, was designed to reward homeowners for bolstering their properties against storm damage by upgrading roofs, doors and windows. But it has come under fire recently because customers have lost discounts and seen their premiums rise sharply.

“I have heard that complaint as I’ve traveled all over the state,” Insurance Consumer Advocate Robin Westcott said. “Most people did not get any sort of explanation about what the inspection yielded.”

Because of the outcry, the company announced last month a major revamping of the program, saying it will improve communication and give homeowners who lost credits an opportunity to have another inspection, free of charge.

Westcott said her office will work with Citizens to ensure that notices sent to policyholders are in plain language and that program improvements are consumer-friendly.

Inspection reports always have been available at http://www.Citizensfla.com, spokeswoman Christine Ashburn said. To see their reports, homeowners must create an account under the “Manage My Policy” section of the website.

Some homeowners said they had problems getting the inspection reports, so Citizens will begin putting copies in the mail, Ashburn said.

Homeowners should discuss the reports with their insurance agents who can request reinspections from Citizens. Those who push for the discounts should be prepared to show receipts, building permits and other documents that prove they had the upgrades installed.

The most common reasons for lost discounts: poor photos, missing documents or window stickers and contradictory information, Citizens said.

In a significant number of cases, the insurer gave back credits because homeowners “provided us information that we were not provided at the time of inspection,” Ashburn said.

Sandy Teich, of Coconut Creek, saw her premium increase by $865 after a reinspection. But challenging Citizens’ report earned her more than $500 in discounts.

Her secret, she said, was finding someone at her inspection company who was willing to take an interest in her case.

Pompano Beach-based Don Meyler Inspection did the reinspection that caused her to lose the discounts. Teich said the report misstated the way her roof is attached to her home and claimed her front door was not hurricane safe because the sticker was painted over.

She said she paid Don Meyler to do another inspection and was assigned a different inspector, who came back to her house and noted that parts of the report were wrong.

Teich said she kept a file of every document related to her insurance and inspections and took detailed notes on every interaction she had with Citizens or the inspection companies.

Citizens told her to go through the company’s grievance process, she said.

“There’s no dealing with Citizens,” Teich said. “I’m lucky I found an inspection company that could help me.”

Walsh said Citizens gave him discounts for installing impact-resistant windows and a garage door after he bought his Deerfield Beach house in 2008.

Last fall, he was notified that Citizens wanted to reinspect the home and contracted with Mueller Services. Walsh said an inspector for Mueller found that his front and side doors weren’t hurricane-resistant and that the home didn’t have enough fasteners in the roof-to-wall connection.

As a result, his premium jumped to $3,100 from $1,900, he said.

Hoping to restore at least some of his discounts, Walsh added shutters for the front and side doors and hired Mueller to look at the changes.

After an issue with the second report, he complained to his insurance agent, who contacted Citizens, and the insurer lowered his premium by $900, Walsh said.

Walsh said he kept all of his documentation and wasn’t deterred or intimidated by the process.

“As you can imagine, Citizens is a large company,” he said. “Those are big wheels to turn. It takes time.”

PULLOUT BOX

State regulators are expected to announce a rate increase Monday for Citizens Property Insurance Corp, the largest home insurer in Florida.

Citizens has requested rate increases around 11 percent on home insurance policies statewide.

Officials recently approved a 6 percent rate increase on homeowners policies for State Farm Florida, which had sought a nearly 15 percent hike.

Isaac Damaged 59,000 Homes in Louisiana

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October 2  |  Louisiana, News  |   dbacher

Hurricane Isaac damaged nearly 59,000 homes as the slow-moving storm crawled across southeast Louisiana, according to the latest damage estimates.

The Governor’s Office of Homeland Security and Emergency Preparedness said the most severe damage hit houses and rental units in St. John the Baptist and Plaquemines parishes, where flooding swamped some homes with several feet of water.

The latest estimates — 46,663 owner-occupied houses and 12,289 rental units damaged by the storm — were more than four times higher than the preliminary figures released a week after Isaac made landfall Aug. 28.

The damage data comes from door-to-door inspections of more than 120,000 homes done by the Federal Emergency Management Agency after people registered for federal aid.

“The majority of housing inspections have been completed,” state homeland security Director Kevin Davis said in a statement. “We’ll continue to support parish leaders in their efforts to help communities recover from this devastating storm and will continue to advocate for residents who find themselves without homes as a result of Isaac.”

Isaac came ashore in Louisiana near the mouth of the Mississippi River as a Category 1 storm, relatively weak compared to other named storms that remain fresh in residents’ memories. But its damage, particularly flooding, was significant in several parishes where water inundated homes.

By comparison, the devastation was less than one-third of the housing damage caused by the back-to-back blows of hurricanes Katrina and Rita, which hammered Louisiana seven years ago. The combined storms damaged more than 200,000 homes across southern parishes, according to data from the Louisiana Recovery Authority.

Isaac’s damage stretched across homes in 21 parishes, with the largest number of hit properties in Jefferson, Orleans and St. John the Baptist parishes. Isaac harmed nearly 13,000 homes in Jefferson Parish, about 9,800 homes in New Orleans and 6,900 homes in St. John.

But the storm’s harm was harshest in St. John the Baptist Parish, where nearly one in four of the owner-occupied houses hit by Isaac had damage topping $20,000, according to the parish-by-parish data released by the state emergency preparedness office.

Around southeast Louisiana, nearly 5,600 houses and apartments were deemed to have severe damage, including 2,055 houses with damage estimates tallying above $20,000, according to the agency’s figures.

The state emergency preparedness office cautioned that the data might not include every home damaged by Isaac, because some homeowners chose not to register for FEMA aid and didn’t receive home inspections.

Insurers filings on PIP rates due to OIR by Monday

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October 1  |  Florida, News  |   dbacher

Automobile insurers have until Monday to show Florida regulators how much, if at all, they plan on reducing rates on the personal injury protection, or no-fault, portion of drivers’ policies. This could mean that Florida’s drivers will save money on their insurance bills.

A new PIP law still requires all Florida drivers to carry $10,000 in coverage for accident injuries, but created a lower ceiling of $2,500 in coverage for non-emergency treatment to cut down on abuses.

Jack McDermott, the communications director for the Office of Insurance Regulation, said it’s too early for state officials to really know how the changes in the law will actually affect motorists’ bills.

“It appears the effect of the law for most companies may be to reduce the amount of rate requests, which is a positive development, but not lead to actual PIP rate reductions,” said McDermott.

He emphasized that regulators still have 60 days to review the rate requests before a final decision is made.

Others are hopeful that premium reductions will show up more quickly.

“I fully expect significant premium savings and for those savings to be passed along from insurance companies to Florida drivers,” Florida Consumer Insurance Advocate Robin Westcott said. “By stemming abuses and controlling the skyrocketing costs that come with them, Floridians will see lower PIP premiums.”

Stemming the abuses, however, remains a huge challenge despite recent changes in the law aimed at doing just that, not to mention legal challenges that are likely to be filed after the new rates start taking effect after Jan. 1.

The thrust of Florida’s revamped PIP law was aimed at cracking down on the runaway fraud resulting from bogus pain clinics and staged auto accidents that was increasing the cost of coverage for drivers.

“The bad actors are not going to give up this gold mine easily,” said Sam Miller, vice president of the Florida Insurance Council, an industry group. “The heart of the new law is to focus PIP payments on emergency care and limit non-emergency care to $2,500. If we can’t make this work, all of the reforms may collapse.”

The new law puts a 14-day limit on seeking treatment following a crash. Benefits also will be capped at $2,500 unless a medical doctor, osteopathic physician, dentist, supervised physician’s assistant or advanced registered nurse practitioner determines the injured person has an “emergency medical condition.” Chiropractors cannot make that determination.

Bogus claims and faked accidents are largely responsible for a $1.4 billion increase in PIP costs since 2008, state officials say.

Some insurance experts fear that PIP coverage will be eliminated if the latest version isn’t successful.

“I think this is our last best chance,” said Michael Carlson, executive director of the Personal Insurance Federation of Florida. “You’ve got very smart people, both Democrats and Republicans, who would like to see PIP eliminated.”

But others, including Gov. Rick Scott and Chief Financial Officer Jeff Atwater, want to give it another chance.

The biggest problems have been, and continue to be, in South Florida and Tampa where the fraud is most prevalent and drivers face the most expensive insurance costs. Miami drivers pay an average of $3,193 annually for their insurance – the fourth highest in the country and triple the statewide average, according to statistics from the Insurance Information Institute.

A Hollywood physician and Boca Raton attorney have sent solicitations promoting ways to get around the state’s tougher standards governing the required personal injury protection portion of the insurance.

Dr. Alen E. Gordon of Hollywood wrote attorneys with instructions on what he needs to make immediate examinations and provide immediate reports to PIP insurers.

“We are able to give consultations, prescriptions, follow-up examinations, disability examinations, depositions and testifying in court,” Gordon wrote an omnibus letter addressed: Dear Attorney.

“We will make a rush appointment,” said Gordon, who provided his email address and fax number.

The Florida P.I.P. Law Firm, PA in Boca Raton has circulated an advertisement to medical providers and drivers with phone numbers where they can get legal advice on how to proceed in collecting the maximum amount available.

In a mailer to doctors, physician’s assistants and nurse practitioners, the firm outlined what conditions must be included in a diagnosis for the maximum $10,000 benefit to be paid.

“My office represents chiropractors under the ‘old’ PIP law and will continue to represent chiropractors under the ‘new’ PIP law too,” the advertisement read.

It’s not the first time – or last – that fliers have been sent out in advertisement form seeking ways around the new requirements.

A Tampa company sent fliers to chiropractors in early spring suggesting ways to capitalize on potential loopholes in new legislation.

Not surprisingly, Florida leads the nation in the number of staged accidents.

Since 1972, Florida motorists have been required to buy PIP coverage to make sure anyone injured in a crash receives money to treat their injuries in a timely manner. A driver’s insurance company is required to pay up to $10,000 for medical bills and lost wages no matter who is at fault.

4 companies to pay $1.6 million in fines to get out of optional reinsurance coverage

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October 1  |  Florida, News  |   dbacher

Four private companies that missed the deadline to opt out of Florida’s optional reinsurance coverage will be able to pay $1.6 million in fines to avoid making payments on the coverage that would have cost as much as $4 million for one of the companies.

Homeowners Choice Property and Casualty Insurance Co. and American Coastal Insurance Co. will pay $500,000 each in fines and have already completed their settlement agreements with the Florida Hurricane Catastrophe Fund, or Cat Fund, and the State Board of Administration, the board that oversees the fund.

Settlement agreements for American Integrity Insurance Group and Cypress Property and Casualty Insurance Co. are pending while insurance regulators certify the companies would have sufficient private reinsurance without the state-backed reinsurance. Under the agreements, American Integrity would pay a fine of $335,000 and Cypress would pay a fine of about $280,000.

The companies signed up for Temporary Increase in Coverage Limit – optional reinsurance offered by the Cat Fund – in February. The deadline to opt out of the TICL coverage was June 1, but none of the companies did so.

But some of the companies think the situation was handled poorly by Cat Fund chief operating officer Jack Nicholson.

Nicholson did not like the TICL coverage and pointed to reports from May and October showing the Cat Fund had a shortfall, and couldn’t cover the $17 billion mandatory coverage, much less the $317 million in TICL coverage. Then insurance rating agencies announced they would not give credit to companies for TICL coverage, prompting them to seek private reinsurance coverage.

“Both (SBA executive director) Ash Williams and Jack Nicholson’s actions were unconscionable. They levied excessive penalties on insurance companies who replaced their TICL layers of reinsurance with ‘A’-rated reinsurers in the private market rather than the companies asking their policyholders to risk either delayed payments or no payments for their legitimate catastrophic hurricane claims because of the Cat Fund’s publicly announced inability to fund this coverage,”  Cypress CEO Gary Harger said.

But Dennis Mackee, spokesman for the SBA, says the companies bear the responsibility for not meeting the deadline to opt out, not the Cat Fund.

“The situation was created by the companies’ actions or inactions when they allowed the second deadline to pass which initiated coverage. In fact, this inaction provided them TICL coverage during this hurricane season. We acted prudently, deliberatively, and fairly with those involved to solve it in the best interest of the policyholders, the fund, and the citizens of Florida,” Mackee wrote in an email.

Despite his antipathy for TICL, Nicholson did not want to grant a waiver to the companies, suggesting it would set a bad precedent for companies by providing an incentive to sign up for coverage and then get out of it halfway through hurricane season. The settlements could provide a precedent nonetheless, albeit with some penalty in the form of fines.

“The more concerning precedent would have been no penalty for non-compliance, which could put the fund in an unmanageable situation in future years,” Mackee said.

Still, other industry watchers don’t understand why companies would be fined for getting replacement coverage in the private reinsurance market since TICL couldn’t be covered.

“These companies go do what Jack wants them to do at additional expense . . . and they get penalized for it,” said Jay Neal, executive director of Florida Association for Insurance Reform. “This is all mysterious to me. I find it absolutely bewildering.”

State Farm Florida approved to raise home insurance rates an average 6 percent, regulators say

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September 28  |  Florida, News  |   dbacher

State Farm Florida, the third largest insurer of homes in the state, has just been approved for an average 6 percent rate increase on its home insurance policies.

It’s the fifth increase approved for State Farm’s home insurance policies in Florida since late 2009.

State Farm policyholders also will face a higher deductible on their Florida home insurance in many cases. Out-of-pocket payments on claims will rise from a minimum $500 to a minimum $1,000 on most homes, according to the increase approved by Florida’s Office of Insurance Regulation.

The approval comes as Florida’s largest insurer of homes, state-backed Citizens Property Insurance, also is seeking a rate increase to top 10 percent on average.

State Farm had wanted to raise rates in Florida even more — by nearly 15 percent on average.

That’s after receiving approval to raise its rates for existing home insurance policies an average 27.9 percent effective in 2009; 4 percent effective in 2010; 6.6 percent and 18.8 percent, each effective in 2011.

The new hike takes effect for existing policies starting Feb. 1, officials said.

The pain won’t be evenly spread. On average, State Farm Florida’s home insurance rates will go up 6.4 percent for owners of houses and 6 percent for renters insuring their belongings. Rates for insurance on condominiums will drop on average by 5 percent, regulators figure.

Changes for individual policyholders may vary widely from those averages. After State Farm received a nearly 19 percent increase last year, some South Floridians saw their rates jump more than 100 percent.

South Floridians typically pay higher rates for home insurance than residents elsewhere in the state because of higher risks for hurricanes, according to the Insurance Information Institute, an industry trade group.

Home insurance rates have been soaring in Florida in recent years for several reasons: rising costs to rebuild homes, higher prices for re-insurance and a “hurricane history that has proven this to be a very unprofitable market for property insurance,” said Lynn McChristian, the Institute’s Florida representative.

Approval of a lower-than-requested rate increase for State Farm “may force the insurance company to come back and ask for another rate increase later,” McChristian said.

State Farm Florida said it has sought increases, because it has paid out more in claims and expenses than the money it received in premiums on home insurance policies in recent years

That’s contributed to the company shedding more than 100,000 home insurance policies, losing its spot as the largest private insurer of homes in Florida. It ranked second among private insurers after Universal Property & Casualty Insurance of Fort Lauderdale based on the number of policies in force this spring, state data shows.

Citizens insures the most homes in Florida as the state’s insurer of last resort. Besides raising rates, Citizens also is looking to shed some 300,000 policies — or a fifth of its portfolio — to cut its risks.

State Farm Florida home owner rate changes approved for existing policies:

Effective Dec. 1, 2009: +27.9 percent

Effective April 15, 2010: +14.3 percent

Effective March 15, 2011: +6.6 percent

Effective July 15, 2011: +18.8 percent

Effective Feb. 1, 2013: + 6.0 percent

Sources: State Farm Florida, Florida’s Office of Insurance Regulation

Homeowners Insurance Claims Cost Rising Rapidly: Study

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September 27  |  News  |   dbacher

The cost of homeowners insurance claims has been rising rapidly because of the combined effects of rising claim severity and increases in claim frequency, according to an insurance industry report.

A new Insurance Research Council (IRC) study of homeowners insurance claim trends found that from 1997 to 2011, the average claim payment per insured home countrywide rose 173 percent, from $229 to $626. In 2011 alone, homeowners insurance claim costs per insured home increased 27 percent.

Over the entire study period, the annualized rate of increase was 7.4 percent.

IRC is supported by property/casualty insurance companies and organizations.

In the study, “Trends in Homeowners Insurance Claims,” the IRC examined separately claim trends for claims that were not related to catastrophic events and those that were related to catastrophic events. Trends in average claim severity (the average claim payment per paid claim) for both groups were similar in some respects. For both groups of claims, countrywide claim severity increased almost 200 percent and ended the 15-year period in 2011 with similar values—$8,077 for noncatastrophe-related claims and $7,553 for catastrophe-related claims.

Significantly, however, the trend in catastrophe-related claim severity was much more volatile from year-to-year, with dramatic increases and decreases over the study period.

Trends in homeowners insurance claim frequency (the number of paid claims per 100 insured homes) were very different for the two groups of claims over the 15-year study period. The frequency of claims unrelated to catastrophic events fell substantially from 1997 to 2005 because of a variety of factors. Since 2005, however, noncatastrophe-related claim frequency has increased at an annualized rate of 2.9 percent. Catastrophe-related claim frequency, while much more volatile, remained fairly flat through much of the period.

The study also examined the relative importance of catastrophe-related claims as a factor in overall homeowners insurance claim trends and found that catastrophe-related claims played a significantly greater role in overall claim trends in the second half of the 15-year period. Catastrophe-related claims accounted for 25 percent of overall claim costs countrywide from 1997 to 2003, on average, but 39 percent of overall claim costs from 2004 to 2011.

“This report has significant implications for everyone involved with homeowners insurance,” said Elizabeth Sprinkel, senior vice president of the IRC. “Insurance companies face significant challenges in responding effectively to rapid growth in claim severity and increases in claim frequency, and in managing the volatility attributable to catastrophe-related claims. In addition, consumers will find it increasingly important to consider steps to control their personal exposure to risk and to mitigate the damages and costs associated with severe weather events.”

For the study, the IRC analyzed data from the Fast Track Monitoring System, representing approximately 50 percent of the homeowners insurance market countrywide.

XL Group Launches New Builders Risk Property Protection Program

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September 27  |  News  |   dbacher

XL Group has launched a new Builder’s Risk and Installation Coverage Solutions (BRICS) product, containing more than two dozen coverage enhancements. The coverage offers property insurance protection for single projects or multiple jobsites in North America.

According to Alexander McGinley, vice president of Inland Marine for XL, the BRICS coverage provides more property protection in four ways:

  • The new policy form insures more types of property – some 11 types of property, including: landscaping, signs, and temporary structures.
  • It also covers business personal property that supports the buyer’s operation, and includes labor costs, change orders, delivery charges, and reasonable profit and overhead.
  • It protects property at more locations, from more loss situations and with additional protection.
  • Projects insured by XL can range from new construction, renovation, rehabilitation, alteration, or additions to installation, repairs, improvements, erection, rigging, or millright.

XL Group’s BRICS coverage is available for a range of buyers including general contractors, owners, developers, and specialty trade contractors.  Through endorsements, BRICS can be tailored to meet an individual’s needs and may include:

  • Green coverage
  • Contingent and difference in conditions
  • Rigger’s liability
  • Existing buildings or structures
  • Soft costs, business income and extra expense
  • Permission to occupy
  • Equipment breakdown
  • Flood, earthquake and volcanic eruption

BRICS protection also takes into account additional potential sources of loss such as sewer and drain back up, sinkhole collapse, testing, voluntary parting and virus and harmful code, which are excluded in many builder’s risk policies.  The coverage also includes protection from variable costs such as increase in construction costs, site preparation, extra and expediting expense, contract penalty, rewards, reimbursement for returning stolen property, loss adjustment expense, ordinance or law, fire department service charges or expenses related to debris removal, and pollution cleanup, among others.

BRICS coverage is provided by XL Group’s insurance companies, XL Specialty Insurance Co. and Indian Harbor Insurance Co.

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